**Experienced Chat Operator – Automotive Industry Customer Engagement Specialist at blithequark Wichita, KS**

Other Jobs To Apply

No other job posts for this day.

Are you a wordsmith with a passion for crafting engaging online conversations? Do you thrive in fast-paced environments where no two interactions are ever the same? If you're a master of multitasking, a whiz with technology, and a people person at heart, we want to hear from you! blithequark, a leading provider of innovative solutions for the automotive industry, is seeking highly skilled Chat Operators to join our team in Wichita, KS. **About blithequark** blithequark is a dynamic and forward-thinking company that's revolutionizing the way automotive dealers connect with customers. Our cutting-edge technology and dedication to exceptional customer service have earned us a reputation as a trusted partner in the industry. As a Chat Operator at blithequark, you'll be at the forefront of this revolution, helping to drive sales, build brand loyalty, and create unforgettable experiences for our clients' customers. **Key Responsibilities** As a Chat Operator at blithequark, you'll be responsible for: * Engaging in online conversations with customers via live chat, email, and social media platforms * Providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner * Utilizing our proprietary technology to analyze customer interactions, identify opportunities, and drive sales * Collaborating with our team of experts to develop and implement strategies that meet our clients' business objectives * Staying up-to-date on industry trends, best practices, and product knowledge to provide informed and accurate responses to customers * Maintaining accurate records of customer interactions, including chat transcripts, email correspondence, and social media conversations * Participating in ongoing training and development programs to enhance your skills and knowledge **Requirements** To be successful as a Chat Operator at blithequark, you'll need: * A high school diploma or equivalent * A quiet, dedicated workspace free from distractions, with a reliable internet connection and a computer or laptop that meets our minimum system requirements (see below) * Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management * Strong typing skills, with a minimum of 35 WPM (40 WPM or higher preferred) * Ability to work a flexible schedule, including evenings and weekends, as needed * Gaming experience is preferred, but not required * Ability to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDT **System Requirements** * Computer or laptop with a minimum of 8 GB of RAM, 64-bit Operating System, and 8th Generation Intel Core (3 equivalent or higher) * Webcam, second monitor, microphone, and external mouse * Reliable internet connection with a minimum speed of 10 Mbps **Preferred Qualifications** * Previous experience in customer service, sales, or a related field * Familiarity with our proprietary technology and industry-specific terminology * Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions * Ability to work in a fast-paced environment, with multiple priorities and deadlines * Strong attention to detail, with a focus on accuracy and quality **Compensation and Benefits** As a Chat Operator at blithequark, you'll enjoy a competitive hourly rate of $13, with opportunities for advancement and professional growth. Our comprehensive benefits package includes: * Medical, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Ongoing training and development programs * Access to our state-of-the-art technology and equipment * Collaborative and dynamic work environment **Why Join blithequark?** At blithequark, we're passionate about creating a workplace that's inclusive, supportive, and empowering. We believe in the importance of work-life balance, and offer flexible scheduling and remote work options to help you achieve your goals. Our team is dedicated to excellence, innovation, and customer satisfaction, and we're committed to helping you grow and succeed in your career. **How to Apply** If you're a motivated and results-driven individual with a passion for customer service and technology, we want to hear from you! Apply now to join our team of Chat Operators at blithequark in Wichita, KS. Apply for this job

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...