Introduction to blithequark blithequark is the world's leading streaming entertainment service, boasting an impressive 236 million paid memberships across over 234 countries. Our vast library of TV series, documentaries, feature films, and mobile games caters to a wide range of genres and languages, providing members with unlimited access anytime, anywhere, on any internet-connected screen, without ads or commitments. As a pioneer in the entertainment industry, blithequark is committed to delivering exceptional content and fostering a work environment that empowers employees to do their best work. Job Overview We are seeking an experienced HR Shared Services Specialist to join our dynamic team at blithequark. As the first point of contact for all HR inquiries, you will partner with regional and local HR teams to deliver accurate and timely solutions, ensuring seamless support for our global workforce. This role is an excellent opportunity for HR professionals looking to work in a fast-paced, innovative environment with a focus on professional growth and employee empowerment. Key Responsibilities Act as the primary contact for HR-related inquiries, providing resolutions efficiently and accurately to ensure a positive employee experience. Maintain and ensure the accuracy of employee data through effective management of HR systems and processes, including Workday transactions and data input. Support company-wide HR programs, ensuring smooth execution to enhance employee engagement and drive business results. Learn and implement tools and techniques to streamline, optimize, and automate HR processes, leveraging technology to improve efficiency and productivity. Create, update, and manage the HR knowledge base to assist employees effectively and provide timely support. Analyze, intake, and operationalize new employee services, from onboarding to offboarding, to ensure a seamless employee lifecycle experience. Conduct system audits and testing to ensure data accuracy, integrity, and functionality, and document findings for process improvements to drive continuous improvement. Essential Qualifications To succeed in this role, you will need: Proficiency with Workday HCM tools, including experience in Mass Uploads (EIB), to effectively manage HR systems and processes. Strong project management, communication, and customer service skills to provide exceptional support to employees and stakeholders. Advanced proficiency in Excel/bolthires Sheets, with excellent analytical and problem-solving abilities to drive data-driven decision-making. Keen attention to detail and a proven ability to deliver results in a fast-paced, high-growth environment, with a focus on quality and accuracy. Strong logical reasoning skills for complex problem-solving and a degree in HR, Business, IT, or a related field is preferred but not required. Preferred Qualifications While not required, the following qualifications are highly desirable: Experience as a Workday Data Analyst, in HR operations, or as an HR Generalist, with a deep understanding of HR systems and processes. Familiarity with Zendesk or similar ticketing systems, with the ability to learn and adapt to new technologies and tools. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our employees. As an HR Shared Services Specialist, you will have access to: Comprehensive training and development programs to enhance your skills and knowledge in HR and related fields. Opportunities for career advancement and professional growth, with a focus on promoting from within. A dynamic and innovative work environment that encourages creativity, collaboration, and experimentation. Unlimited access to blithequark content, allowing you to stay up-to-date with the latest entertainment trends and technologies. Work Environment and Company Culture blithequark is proud of its unique and inclusive company culture, which values diversity, equity, and inclusion. As an employee, you can expect: A collaborative and supportive work environment that fosters open communication and teamwork. A culture of innovation and experimentation, with a focus on continuous improvement and learning. Opportunities to participate in employee resource groups and diversity initiatives, promoting a sense of community and belonging. A healthy work-life balance, with flexible working arrangements and a focus on employee well-being. Compensation, Perks, and Benefits blithequark offers a competitive salary and comprehensive benefits package, including: A competitive salary and bonus structure, with opportunities for growth and development. A comprehensive benefits package, including health, dental, and vision insurance, as well as retirement savings plans. Unlimited access to blithequark content, allowing you to enjoy our latest releases and classic favorites. Opportunities for professional growth and development, with a focus on promoting from within. Conclusion If you are passionate about supporting employees and thrive in a high-energy, dynamic environment, we invite you to apply for the HR Shared Services Specialist role at blithequark. As a member of our team, you will play a critical role in empowering our employees to deliver exceptional results while enjoying an unparalleled work experience. Don't miss this opportunity to join a global entertainment leader and take your career to the next level. Apply now and become part of the blithequark team! Apply for this job