**Experienced Live Chat Support Specialist – Remote Customer Service Representative**

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Are you a highly motivated and customer-focused individual looking for a flexible and rewarding remote work opportunity? Do you have excellent communication skills and the ability to work independently? If so, we invite you to join blithequark's dynamic team of live chat support specialists as a Remote Customer Service Representative. At blithequark, we understand the importance of providing exceptional customer experiences in today's digital age. Our team of live chat support specialists plays a vital role in helping us achieve this goal by providing timely and effective support to our customers via live chat on our website and social media accounts. As a Remote Customer Service Representative, you will be the first point of contact for our customers, and your ability to resolve their queries efficiently and professionally will make a significant impact on their satisfaction and loyalty. **What You Will Be Doing:** As a Live Chat Support Specialist at blithequark, you will be responsible for handling incoming customer support questions via live chat on our website and social media accounts. Your primary goal will be to provide timely and effective support to our customers, addressing their queries and concerns in a professional and courteous manner. You will be working independently, but as part of a larger team, to ensure that our customers receive the best possible experience. Some of your key responsibilities will include: * Handling live chat messages from customers on our website and social media accounts * Responding to customer inquiries and resolving their queries efficiently and effectively * Providing accurate and up-to-date information about our products and services * Escalating complex issues to senior support agents or management as needed * Maintaining a high level of customer satisfaction through effective communication and problem-solving skills * Collaborating with other team members to ensure seamless support and resolution of customer issues **What We Are Looking For:** We are seeking highly motivated and customer-focused individuals who are able to work independently and as part of a team. As a Remote Customer Service Representative, you will need to have: * A device able to access social media and website chat functions (phone, tablet, or laptop) * The ability to work independently and manage your time effectively * A strong attention to detail and ability to follow provided steps and instructions * Excellent communication and problem-solving skills * A reliable internet connection * 10+ hours of availability per week * A flexible schedule that allows you to work at times that suit you best **Contract Length and Compensation:** As a Remote Customer Service Representative, you will be working on a contract basis with no fixed term. Your compensation will be $25 to $35 per hour, depending on your experience and performance. **Benefits and Perks:** As a member of blithequark's team, you will enjoy a range of benefits and perks, including: * Flexible scheduling that allows you to work at times that suit you best * Opportunities for career growth and professional development * A dynamic and supportive team environment * Competitive compensation and benefits package * Access to ongoing training and development programs **Work Environment and Culture:** At blithequark, we value diversity, inclusivity, and work-life balance. Our team is made up of talented and motivated individuals who are passionate about delivering exceptional customer experiences. We believe in creating a positive and supportive work environment that allows our team members to thrive and grow. **How to Apply:** If you are a highly motivated and customer-focused individual looking for a flexible and rewarding remote work opportunity, we invite you to apply today. Please visit our website to submit your application and join our team of live chat support specialists. Apply Job! We look forward to hearing from you and exploring how you can contribute to our team's success. Apply for this job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...