[Remote] Schedule Specialist (Home Health)

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Note: The job is a remote job and is open to candidates in USA. Optum is part of LHC Group, a leading post-acute care partner for hospitals, physicians, and families nationwide. As a Scheduling Specialist, you will manage patient referrals and visit schedules, utilizing an online scheduling system to assign assessments and collaborate with clinical teams to meet patient needs.


Responsibilities

  • Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers
  • Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits
  • Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits
  • Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate

Skills

  • High school education or equivalent experience
  • 1+ years of scheduling experience in a health care setting using an online scheduling system
  • Exceptional organizational, customer service, communication, and decision-making skills
  • Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401k contribution

Company Overview

  • Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group. It was founded in 2011, and is headquartered in Eden Prairie, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://www.optum.com/.

  • Company H1B Sponsorship

  • Optum has a track record of offering H1B sponsorships, with 506 in 2025, 559 in 2024, 620 in 2023, 851 in 2022, 593 in 2021, 438 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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