[Remote] Senior Solution Consultant - DC Platform

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Note: The job is a remote job and is open to candidates in USA. Atlassian is a company that focuses on unleashing the potential of every team through their software products. The Senior Solution Consultant will collaborate with customers to solve business challenges and promote Atlassian products, while leading complex engagements and driving internal initiatives to enhance customer success.


Responsibilities

  • Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
  • Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
  • Identify and promote opportunities for service and product expansion within a client’s organization
  • Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
  • Lead complex customer engagements using a System of Work approach, drawing upon your expertise in two or more Atlassian solution areas
  • Drive global internal initiatives that positively influence our Advisory Services business and partner organizations across Atlassian
  • Delegate effectively to the Solution Consultants on your team, while maintaining ownership of client outcomes
  • Develop comprehensive and innovative technical solution content, and provide tailored enablement that enhances our team’s ability to drive customer success and meaningful outcomes
  • Reach into all parts of Atlassian to influence and facilitate a deeper level of engagement, advocacy, and innovation for our largest enterprise customers
  • Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

Skills

  • 6-8 years of experience within SaaS companies
  • Demonstrated expertise in our Data Center Platform, including experience administering Atlassian DC ecosystems including applications like Jira, Jira Service Management, Confluence, Crowd, etc
  • Background in cloud computing architectures, integration methods, and associated security considerations
  • 5+ years of experience in customer-facing roles where you've engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
  • Fluency in English
  • Fluency in a second language such as Spanish, French, or Portuguese for business communication

Benefits

  • Health and wellbeing resources
  • Paid volunteer days

Company Overview

  • Atlassian is a software company that offers proprietary software products for teamwork, project management, and software development. It was founded in 2002, and is headquartered in Sydney, New South Wales, AUS, with a workforce of 10001+ employees. Its website is https://www.atlassian.com.

    • Company H1B Sponsorship

  • Atlassian has a track record of offering H1B sponsorships, with 351 in 2025, 184 in 2024, 190 in 2023, 259 in 2022, 156 in 2021, 162 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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